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本附件包括：

• Unit 1 Business Letter Writing.ppt
• Unit 2 Invitation and Arrangement of Visits.ppt
• Unit 3 Establishing Business Relations.ppt
• Unit 4 Enquiries and Replies.ppt
• Unit 5 Quotations, Offers and Counter-offers.ppt
• Unit 6 Sales Promotion.ppt
• Unit 7 Order and their fulfillment.ppt
• Unit 11 Insurance.ppt
• Unit 8 payment.ppt
• Unit 9 packing.ppt
• Unit 12 Claim and Settlement.ppt
• Unit 13 Agency.ppt
• Unit 10 Shipping.ppt
• Unit 14 Flexible trade.ppt
• Unit 17 Electronic correspondence.ppt