篇号：1
题名：Customer Value in an All-Inclusive Travel Vacation Club: An Application of the RFM Framework
作者：
Shelly-Ann Lumsden;  Srikanth Beldona; Alastair M. Morrison

期刊全称或缩写：Journal of Hospitality & Leisure Marketing
年份，卷（期），起止页码： Volume 16, Issue 3 May 2008 , pages 270 - 285
电子链接：http://www.informaworld.com/smpp/content~content=a903778594~db=all

篇号：2
题名：Combining esthetic and social value to explain preferences for product styles with the incorporation of personality and ensemble effects
作者：
SS Bell, MB Holbrook, MR Solomon

期刊全称或缩写：Journal of Social Behavior and Personality

年份，卷（期），起止页码： Volume 6, Issue 6,1991, pages 243 - 247

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