Table of ConTenTs
Preface to the fourth edItIon .....................................................................................XXII
SectIon I - the Project ManageMent fraMework ........................................................1
chaPter 1 - IntroductIon ...................................................................................................3
1.1 Purpose of the PMBOK® Guide ...............................................................................4
1.2 what is a Project?....................................................................................................5
1.3 what is Project Management? ................................................................................6
1.4 relationships among Project Management,
Program Management, and Portfolio Management ...............................................7
1.4.1 Portfolio Management .................................................................................8
1.4.2 Program Management .................................................................................9
1.4.3 Projects and Strategic Planning................................................................10
1.4.4 Project Management offce .......................................................................11
1.5 Project Management and operations Management .............................................12
1.6 role of a Project Manager .....................................................................................13
1.7 Project Management Body of knowledge.............................................................13
1.8 enterprise environmental factors .........................................................................14
chaPter 2 - Project LIfe cycLe and organIzatIon .....................................................15
2.1 the Project Life cycle—overview ........................................................................15
2.1.1 characteristics of the Project Life cycle...................................................16
2.1.2 Product vs. Project Life cycle relationships ............................................18
2.1.3 Project Phases ...........................................................................................18
2.2 Projects vs. operational work ...............................................................................22
2.3 Stakeholders ..........................................................................................................23
2.4 organizational Infuences on Project Management .............................................27
2.4.1 organizational cultures and Styles .............................................................27
2.4.2 organizational Structure ..............................................................................28
2.4.3 organizational Process assets ..................................................................32
SectIon II - the Standard for Project ManageMent of a Project ........................35
chaPter 3 - Project ManageMent ProceSSeS for a Project ..................................37
3.1 common Project Management Process Interactions ...........................................39
3.2 Project Management Process groups ..................................................................41
3.3 Initiating Process group ........................................................................................44
3.3.1 develop Project charter .............................................................................45
3.3.2 Identify Stakeholders ................................................................................46
3.4 Planning Process group ........................................................................................46
3.4.1 develop Project Management Plan ...........................................................48
3.4.2 collect requirements ................................................................................49
3.4.3 defne Scope ..............................................................................................49
3.4.4 create wBS ................................................................................................49
3.4.5 defne activities .........................................................................................50
3.4.6 Sequence activities ...................................................................................50
3.4.7 estimate activity resources ......................................................................50
3.4.8 estimate activity durations .......................................................................51
3.4.9 develop Schedule ......................................................................................51
3.4.10 estimate costs ..................52
3.4.11 determine Budget ...........................52
3.4.12 Plan Quality .........................52
3.4.13 develop human resource Plan ...............53
3.4.14 Plan communications ...............53
3.4.15 Plan risk Management ..............53
3.4.16 Identify risks ...................54
3.4.17 Perform Qualitative risk analysis ..................54
3.4.18 Perform Quantitative risk analysis ................54
3.4.19 Plan risk responses .....................55
3.4.20 Plan Procurements ........55
3.5 executing Process group ........................55
3.5.1 direct and Manage Project execution ...............57
3.5.2 Perform Quality assurance .................57
3.5.3 acquire Project team .....................57
3.5.4 develop Project team .....................58
3.5.5 Manage Project team ........................58
3.5.6 distribute Information ....................58
3.5.7 Manage Stakeholder expectations ...................59
3.5.8 conduct Procurements .................59
3.6 Monitoring and controlling Process group ................59
3.6.1 Monitor and control Project work .............61
3.6.2 Perform Integrated change control ..............61
3.6.3 Verify Scope ..................61
3.6.4 control Scope ............62
3.6.5 control Schedule..................62
3.6.6 control costs ....................62
3.6.7 Perform Quality control ................63
3.6.8 report Performance ................63
3.6.9 Monitor and control risks ..................63
3.6.10 administer Procurements .................64
3.7 closing Process group ............64
3.7.1 close Project or Phase ...............65
3.7.2 close Procurements ..............65
SectIon III - the Project ManageMent knowLedge areaS................67
Introduction ..........................69
data flow diagrams .....................69
chaPter 4 - Project IntegratIon ManageMent ..........71
4.1 develop Project charter .....................73
4.1.1 develop Project charter: Inputs .............75
4.1.2 develop Project charter: tools and techniques .......................................77
4.1.3 develop Project charter: outputs ..............................................................77
4.2 develop Project Management Plan .......................................................................78
4.2.1 develop Project Management Plan: Inputs ...............................................78
4.2.2 develop Project Management Plan: tools and techniques ......................81
4.2.3 develop Project Management Plan: outputs ............................................81
4.3 direct and Manage Project execution ..................................................................83
4.3.1 direct and Manage Project execution: Inputs ..........................................85
4.3.2 direct and Manage Project execution: tools and techniques .................86
4.3.3 direct and Manage Project execution: outputs ........................................87
4.4 Monitor and control Project work ........................................................................89
4.4.1 Monitor and control Project work: Inputs ................................................90
4.4.2 Monitor and control Project work: tools and techniques .......................92
4.4.3 Monitor and control Project work: outputs ..............................................92
4.5 Perform Integrated change control ......................................................................93
4.5.1 Perform Integrated change control: Inputs ..............................................97
4.5.2 Perform Integrated change control: tools and techniques .....................98
4.5.3 Perform Integrated change control: outputs ...........................................98
4.6 close Project or Phase ..........................................................................................99
4.6.1 close Project or Phase: Inputs ................................................................101
4.6.2 close Project or Phase: tools and techniques .......................................101
4.6.3 close Project or Phase: outputs ..............................................................101