Textbook:Principles of Supply Chain Management_ A Balanced Approach 7e
JOEL D. WISNER, PhD University of Nevada, Las Vegas
Part 1 Supply Chain Management: An Overview 1
Chapter 1 Introduction to Supply Chain Management 3
Part 2 Supply Issues in Supply Chain Management 41
Chapter 2 Purchasing Management 43
Chapter 3 Creating and Managing Supplier Relationships 101
Chapter 4 Ethical and Sustainable Sourcing 135
Part 3 Operations Issues in Supply Chain Management 173
Chapter 5 Demand Forecasting 175
Chapter 6 Resource Planning Systems 217
Chapter 7 Inventory Management 277
Chapter 8 Process Management—Lean and Six Sigma in the Supply Chain 331
Part 4 Distribution Issues in Supply Chain Management 391
Chapter 9 Domestic U.S. and Global Logistics 393
Chapter 10 Customer Relationship Management 449
Chapter 11 Global Location Decisions 483
Chapter 12 Service Response Logistics 529
Part 5 Integration Issues in Supply Chain Management 581
Chapter 13 Supply Chain Process Integration 583
Chapter 14 Performance Measurement Along Supply Chains 625 Appendix 1 Areas Under the Normal Curve 659
Answers to Selected End-of-Chapter Problems