<P>书名：Satisfaction: A Behavioral Perspective on the Consumer.<BR>作者：Richard L Oliver<BR>出版商：New York : McGraw Hill, &copy;1997.<BR>出版日期：1997<BR>总页数：432<BR>电子版链接：<A href="http://worldcat.org/wcpa/oclc/34731137?page=frame&amp;url=http%3A%2F%2Flibrary.hku.hk%2Fsearch%2Fi0070480257&amp;title=University+of+Hong+Kong+Library&amp;linktype=opac&amp;detail=HUA%3AUniversity+of+Hong+Kong+Library%3AAcademic">http://worldcat.org/wcpa/oclc/34731137?page=frame&amp;url=http%3A%2F%2Flibrary.hku.hk%2Fsearch%2Fi0070480257&amp;title=University+of+Hong+Kong+Library&amp;linktype=opac&amp;detail=HUA%3AUniversity+of+Hong+Kong+Library%3AAcademic</A></P>
<P>谢谢大家！</P>