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Chapter 2: NBA	Chapter 3:  Ford Takes Safe Road	Chapter 4: Perrier	Chapter 5: Frequent Flyer Junkies	Chapter 6:  U.S. Army
Chapter 7: Changing Drug Attitudes	Chapter 8: Master Persuaders	Chapter 9:   PC Choice	Chapter 10: Delta Flight 149	Chapter 11: Gasoline Retailing
Chapter 12: Working Parents	Chapter 13:  Fur Problems	Chapter 14:  The Internet	Chapter 15: FTD's World Lead Shrinks	Chapter 16:  BigMac

Instructors:  Solutions for cases are located at:  www.prenhall.com/divisions/bp/protect/mowen.  Contact your Prentice-Hall book representative to get the password for obtaining solutions to the cases from the Prentice-Hall web site.