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习题答案

Unit One

Part1Reading

Text1

Pre-readingquestions

1The designing and managing of a system that controls the flow of materialsinto, through, and out of the international corporations, or the whole processof sending goods from the point of origin and providing services involved inthe process to the overseas endusers to meet theirneeds.

2Because managers have realized that better logistics system management anddistribution can make the company keep customers and consequently improve thesales volume.

Part 7 Exercises

I.Answer the following questions.

1.The basic aim of logistics management is the effective coordination of bothinbound and outbound phases to achieve the given level of customer service atthe lowest total cost.

2.Inbound materials management means the timely movement of raw materials, parts,and supplies into and through the firm.

3.Inventory management deals with balancing the cost of maintaining additionalproducts on hand against the risk of not having those items when the customerwants them.

4.Because every part of the management chain is interrelated and interacted.

5.By the late 1980s and early 1990s, customer service took centre stage in manyorganizations.

6.Customer service; information system; materials management; transportation;warehouse; and inventory.