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Contents............................................................................................................................................................................ 1
Foreword........................................................................................................................................................................... 2
Acknowledgements ............................................................................................................................................................ 3
Part I ................................................................................................................................................................................. 4
Introduction................................................................................................................................................................... 4
Financial Management ................................................................................................................................................... 4
The Financial Management Capability Model .................................................................................................................... 7
Achieving a Capability Level .......................................................................................................................................... 11
Bibliography................................................................................................................................................................. 15
Part II .............................................................................................................................................................................. 18
Introduction................................................................................................................................................................. 18
Level 1 - The Start-Up Level ....................................................................................................................................... 18
Level 2 - The Control Level......................................................................................................................................... 19
Level 3 - The Information Level .................................................................................................................................. 25
Level 4 - The Managed Level ...................................................................................................................................... 31
Level 5 - The Optimizing Level.................................................................................................................................... 35
Appendix ..................................................................................................................................................................... 38
Key Process Areas—Level 2 ....................................................................................................................................... 38
Key Process Areas—Level 3 ....................................................................................................................................... 55
Key Process Areas—Level 4 ....................................................................................................................................... 79
Key Process Areas—Level 5 ....................................................................................................................................... 91