Contents
Preface.......................................................................................................... xiii
Acknowledgments.........................................................................................xix
Author...........................................................................................................xxi
1. Supply Chain Management: Architecting the Supply Chain for
Competitive Advantage...........................................................................1
The Foundations of Supply Chain Management...........................................2
The Rise of Supply Chain Management........................................................5
Historical Beginnings..........................................................................5
Stages of SCM Development...............................................................6
Defining Supply Chain Management.........................................................11
Defining Logistics Management........................................................12
Defining Supply Chain Management................................................13
Redefining Supply Chain Management......................................................17
A New SCM Definition.....................................................................17
Redefining Supply Chain Components.............................................17
Channel Configuration.....................................................................20
Supply Chain Competencies.......................................................................23
Customer Management.....................................................................23
Supplier Management........................................................................25
Channel Alignment...........................................................................26
Supply Chain Collaboration..............................................................27
Operations Excellence.......................................................................29
Integrative Technologies....................................................................30
The Impact of SCM...........................................................................31
Summary and Transition............................................................................31
Notes..........................................................................................................33
2. Supply Chain Technology Foundations: Exploring the Basics.............35
The Importance of Information Technology...............................................37
Basics of Information Technology.....................................................37
Using Technology to Automate Knowledge..............................38
Using Technology to Create Knowledge...................................39
Using Technology to Integrate and Network Knowledge........ 40
Defining Integrative Information Technology...................................41
Enterprise Information Technology Basics..................................................41
Enterprise Technology Architecture.................................................. 42
Enterprise Business Architecture........................................................45
Inter-Enterprise Business Architecture...............................................49
New Technologies.......................................................................................53
New Generation of Technology Enablers...........................................53
Software-as-a-Service (SaaS)..............................................................55
Wireless Technology..........................................................................58
Global Trade Management Solutions.................................................61
Summary and Transition............................................................................62
Notes..........................................................................................................63
3. Supply Chain System Foundations: Understanding Today’s