作者:Otto, James; Sanford, Doug; Chuang, Michael
文题:
Using Hotel Web Ratings Data: Understanding Customers' Overall Satisfaction Ratings
期刊名,年份,卷(期),起止页码:
Tourism Review International, Volume 13, Number 1, 2009 , pp. 51-63(13)
全文链接:
http://chinesesites.library.ingentaconnect.com/content/cog/tri/2009/00000013/00000001/art00004
数据库名称:
Ingentaconnect