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【作者(必填)】Yixia Sun https://orcid.org/0000-0002-8542-574X, Xuehua Wang, […], and Darren W. Dahl
【文题(必填)】How Consumers Respond to Embarrassing Service Encounters: A Dehumanization Perspective
【年份(必填)】2023
【全文链接或数据库名称(选填)】https://doi.org/10.1177/00222437221130721
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How Consumers Respond to Embarrassing Service Encounters: A Dehumanization Perspective
Yixia Sunhttps://orcid.org/0000-0002-8542-574X, Xuehua Wang, JoAndrea Hoegg, and Darren W. Dahl
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