About the Programme

At Standard Chartered we pride ourselves not only on our success as an International Bank, but also being best in class. Building on a rich history of over 150 years and presence in 45 countries across the globe, Consumer Banking at Standard Chartered has a strong track record and deep understanding of fast-growing markets across Asia, Africa and the Middle East.

Since 2007 we’ve received over 400 awards from various bodies around the globe celebrating our commitment to innovation and excellence in all aspects of our business.

In 2010 alone we received 30 awards including:

2010 EuroMoney Awards for Excellence – Best Bank in Asia

2010 EuroMoney Awards for Excellence – Best Bank in Africa

We offer innovative services and products to meet the needs of Private, Premium, Small and Medium Enterprises (SME) and Personal customers through lending, wealth management and transactional services. A customer-focused approach enables deeper understanding of customers’ evolving needs.

Branch Managers and Regional Sales Heads are examples of frontline leaders driving excellence in service and revenue. This is absolutely critical to the future success of Consumer Banking and we are currently looking for our next generation of sales leaders!

If you are an outstanding relationship builder who can put yourself in your customers’ shoes, understand their needs, help them finance their dream home, plan for their future or even buy their ideal automobile and you are motivated by overachieving targets and outperforming others – this is the programme for you.

Why choose Consumer Banking?

Learn to be a Banker - Career advancement in the world's most exciting growth markets where you’re leading from the front-line

Gain early opportunities to lead teams and deliver innovative solutions

You will get a fast-paced but balanced first-hand insight into the basic principles of banking – enabling you to hit the ground running and start producing results!

On successful completion of the programme you will be accelerating your career in key revenue generating role in one of our most valued business lines.

Entry requirements

This is a programme for high fliers starting their career. You’ll require a Bachelor’s degree to be accepted on to this programme and up to 12 months work experience.

Programme overview

The programme consists of a number of rotations geared to quickly build a rounded understanding of banking principals and practical skills typically lasting over 12 months:

Rotation 1 – Branch Operations (2 months)

The collaboration between the branch and operations

How to continuously improve productivity, quality and customer service

Process design of operations activities ensuring we have it the right resources in the right place at the right time.

Rotation 2 – Credit Risk (2 months)

How do we collate and use data in the decision making process for the Consumer Business

Key indicators and drivers of portfolio management and how they can be used in monitoring and identifying trends and key risk indicators

Rotation 3 – Product (2 months)

Which features and benefits of the products make them effective for different customers

Customer-centric product development at a specific stage of the development process

Rotation 4 – Customer Facing Role (6-12 months)

This rotation will allow you to experience Consumer Banking in a customer-facing capacity. This will include gaining an understanding of:

The best ways to build relationships with customers

What makes customer facing staff successful, how they are measured and their challenges

Meeting the needs of different customers in a particular segment through product bundling or cross selling

Further training and support

Our Day 1 Readiness Programme is all about making you successful. It is focused on helping you engage customers and achieve results as early as possible. This programme has been designed to provide you with real, practical and experiences learnt through a simulated branch environment.

You will be supported throughout your training by your Banking Associate Sponsor, a senior manager in the Consumer Banking business who will be able to advise you and provide useful insights into how you can accelerate your development and performance. This support is in addition to your Rotation Managers and Graduate Programme Manager.

How to Apply:

Register your details and submit your resume

Online ability tests

Telephone interview

Face-to-face interview

http://www.standardchartered.com/careers/graduates/programmes/banking/cb-banking-associate/index.html