【题 名】:Organizational climate configurations: Relationships to collective attitudes, customer satisfaction, and financial performance
【作 者】:Schulte, M., Ostroff, C., Shmulyian, S., & Kinicki, A.
【期刊、会议、单位名称】:Journal of Applied Psychology
【年, 卷(期), 起止页码】:2009, 94, 618–634.
【全文链接】:http://www.ncbi.nlm.nih.gov/pubmed/19450003