【案例名称】Black Caucus Groups at Xerox Corp. (A)

【作者】Raymond A. Friedman, Caitlin Deinard

【页数】19

【格式】PDF

【语言】英语

【出版日期】1991年1月3日

【修订日期】1994年11月3日

【学科】人力资源管理 (Human Resource Management)

【案例编号】491047-PDF-ENG

【来源】HBS Premier Case Collection

【网页】http://cb.hbsp.harvard.edu/cb/product/491047-PDF-ENG

【简介】

In 1970 Xerox had a very progressive affirmative action program yet, once hired, black employees faced serious problems, due both to overt discrimination and to their exclusion from the informal networks of support, information and mentoring that the other salespeople shared. The black employees responded by establishing seven independent support groups around the United States. These black caucuses functioned as both self-help groups to prepare black employees for promotion and as pressure groups to push for policy changes within Xerox. In 1974 Xerox fears the caucuses are forming a national organization. Students must decide how to respond to this potentially dangerous situation.

【涉及课题】

Affirmative action; Conflict; Discrimination; Diversity; Employee empowerment; Human resource management; Mentoring

【背景】

    * Geographic: United States
    * Industry: Office supplies
    * Company Employee Count: 66,700
    * Company Revenue: $17.6 billion revenues
    * Event Year Begin: 1969
    * Event Year End: 1974

【下载】

http://www.mbabbs.com/thread-431-1-1.html