管理沟通基础知识(PPT59页)
IntroductionCommunication StrategyEffective ListeningMaking PresentationsNegotiatingInterviewingRunning MeetingsWriting
Course Syllabus
References
Mary Munter, Guide to Managerial Communication, 4th edition, Prentice Hall, Tsing Hua University Press,1999Michael E. Hattersley, Linda McJannet, Management Communication Principles and Practice, China Machine Press, McGraw-Hill, 1998Ron Ludlow, Fergus Panton, Effective Communication, Prentice Hall, 1997Kitty O. Locker, Business and A ...