一.Receive the patient(接待病人)1.How do you do?/ Good morning!您好!(初次见面时使用)/早上好!2.What can I do for you?/Can I help you?您需要我帮助吗?3.I'll bring you to your bedside, please follow me. This is your bed……我要领您到床边去.请跟我来.这是您的床位.4.The toilet is over there.卫生间在那边5.We supply hot water. 我们供应热水6. At once /Please wait a moment, I‘ll let your doctor know. /I’ll inform your doctor.马上/请等一会儿/马上,我去通知医生.7.Mary i
二. collect information (收集信息)1.Do you mind if I ask you a few questions? 您介意我问您几个问题吗?2.We need some informat ...