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Full Text: PDF Buy this Article Authors: Radu Jurca Google Switzerland Florent Garcin Artificial Intelligence Lab, Ecole Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland Arjun Talwar Artificial Intelligence Lab, Ecole Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland Boi Faltings Artificial Intelligence Lab, Ecole Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland

Can online reviews reveal a product's true quality?: empirical findings and analytical modeling of Online word-of-mouth communication

Full Text: Pdf Buy this Article Authors: Nan Hu Singapore Management University Paul A. Pavlou University of California, Riverside Jennifer Zhang University of Toledo