文献名:Initial online trust formation: the role of company location and web assurance
作者:Fisher R, Chu SZ.
期刊:Managerial Auditing Journal
时间:2009, 24(6):542- 563
文献名:The Role of Third- Party Seals in Building Trust Online
作者:Cook DP, Luo W.
期刊:e-Service Journal
时间:2003,(3):71- 84.