The agency work industry around the world
                          ECONOMIC REPORT



1.   The players  11
2.   Agency workers in numbers  19
3.   The profile of agency workers   28
  a.   General trends
  b.   Agency workers’ motives & satisfaction
4.   Agency work’s contribution to a better functioning labour market   46
  a.   Transitions
  b. Job creation
  c.   Inclusion & diversity
5.   Companies’ rationale to use agency work  65

6.   Agency work and the economic recovery  72

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