Transcript:
But for the next contestant,the world of showbiz seems a million miles away. It's Paul, a mobile phone salesman from south Wales.
"By day I've sold mobile phones. My dream is to spend my life doing what I feel I was born to do..."
"Paul, what are you here for today, Paul?"
"To sing opera."
"I've always wanted to sing as a career. Confidence's always been sort of like a difficult thing for me. I always find a little bit difficult to be completely confident in myself."
"Okay, ready when you are."
["Nessun Dorma..."]
"So you work at Carphone Warehouse, and you did that. I wasn't expecting that one..."
"Neither was I."
"...This was a complete breath of fresh air. I thought you were absolutely fantastic."
"You have an incredible voice. I think if you keep singing like that, you're going be one of the favorites to win this whole competition."
"I think that we've got a case of a little lump of coal here that is gonna turn into a diamond."
"Okay, moment of truth, young man. Piers?""Absolutely yes."
"Amanda?" "Yes."
"Paul, you are through to the next round."
"Congratulations!"
"Unbelievable! I have those pimples."
"You must be over the moon."
"I am... a little shocked..." "Ah, yeah..."
And as Paul heads home happy, the judges think they might have found something special in Cardiff.
"I like shows where somebody isn't a professional, has a talent, isn't aware of it, has a normal job, and then you see something else. I like that."
"That's what that guy has..."
"...An undiscovered little gem. A frog that will turn into a prince."