金陵连锁酒店礼貌服务英语
金陵连锁酒店礼貌服务英语
COURTESY HOTEL ENGLISH
Words which are “musts” in English:
Please; Thank you; Excuse me; Pardon; So sorry. e.g. “Excuse me, sir. May I know your name, please?” “Mr. Smith, Thank you very much” “I’m so sorry to have bothered you.”