Introduction 68
Time horizons and investor strategies 69
Institutional shareholders in the recent crisis 71
Institutional Shareholders’ Committee 72
Benefits and difficulties in engagement 73
Response to change in the share register 76
The engagement option 77
Communication in normal situations 79
Responsibilities of the chairman and the SID in 80
communication with shareholders
Role of the corporate broker 81
Embedding principles for engagement 82
Enhanced resource commitment and collaboration 85
Voting and voting disclosure 87