Business call
       by 魏嘉莉
PARTS OF AN EFFECTIVE TELEPHONE CALL SKILLS FOR MAKING EFFECTIVE TELEPHONE CALLS QUESTIONING SKILLSSCREENING CALLSMESSAGE TAKINGOPERATOR-ASSISTED CALLS INCOMING TELEPHONE CALLSTRANSFERRING CALLS
Eight different calls:
Answer the phone：
1、Make full preparation and communicate purposely
2、the beginning words show the image of the company
3、The best phone volume need be a bit higher than an  ordinary chat
4、Pay great attention to your attitude and tone