<P>Tom Peters’ Re-imagine Business Excellence in a Disruptive Age <BR><BR>14November 2003<BR><BR>“The Agony of AT&T: As Competition Intensifies and Demand Stays Flat …” —Headline, FT/11.12.03<BR><BR>“BofA to Send Tech Work, Data to India” —Headline/SF Chronicle/10.03 (immediately following announcement of BofA takeover of Fleet)</P>

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