CONTENTS
MINISTER’S FOREWORD . III
EXECUTIVE SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
THE VISION . 11
THE STRATEGY . 20
Online participation by Australian households . 20
Online engagement by Australian businesses
and not-for-profit organisations 23
Smart management of the environment and infrastructure 29
Improved health and aged care . 33
Expanded online education . 36
Increased teleworking 40
Improved online government
services delivery and engagement . 42
Greater digital engagement in regional Australia 46
THE NBN: KEY ENABLING INFRASTRUCTURE . 49
CONCLUSION . 54
ENDNOTES 55