【作者(必填)】Robinson, T., Clarke-Hill, C.M. and Clarkson, R.

【文题(必填)】Differentiation through service: a perspective from the commodity chemicals sector

【年份(必填)】2002

【全文链接或数据库名称(选填)】
Service Industries Journal, Vol. 22 No. 3, pp. 149-66.