【作者(必填)】Godlevskaja, Olga; Iwaarden, Jos van; Wiele, Ton van der

【文题(必填)】Moving from product-based to service-based business strategies: Services categorisation schemes for the automotive industry

【年份(必填)】2011

【全文链接或数据库名称(选填)】Emerald Group Publishing Limited
International Journal of Quality & Reliability Management, Volume 28, Number 1, 2011 , pp. 62-94(33)