【作者(必填)】Paul A. Pavlou and Angelika Dimoka
【文题(必填)】The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation 
【年份(必填)】2006
【全文链接或数据库名称(选填)】
http://isr.journal.informs.org/content/17/4/392.full.pdf+html