SIMPLY A GREAT MANAGER：THE 15 FUNDAMENTALS OF BEING A  SUCCESSFUL MANAGER

Contents

Warning to Readers xi

Preface xiii

1. Managers and Managing 1

Who are Managers? 3

What is Managing? 4

Principles of Managing Successfully 5

Contents of This Book 8

How to Use This Book 9

2. The Virtues of Great Managers 11

1 Having the Courage to Confront Situations 14

2 Understanding Your Priorities 20

3 Knowing Your Objectives 24

4 Listening and Learning 28

5 Knowing Yourself 32

6 Believing in Teams 36

7 Believing in Delegation 41

8 Knowing the Value of Time 45

9 Believing in People Development 49

10 Being a Motivator 56

11 Being in Control 62

12 Looking for Win+Win Outcomes 68

13 Taking Decisions and Sticking to Them 72

14 Being Results-Oriented 75

15 Being Imaginative 81

The Virtues for Managing Act Together as a Net 85

3. The Virtues for Managing in Action 87

Managing Your Boss 90

Managing Your Team 100

Managing Your Key Investor 109

Starting Your Own Business 116

Handling an Untruthful Member of Staff 125

Handling Uncooperative Staff 131

Conclusions 137

4. What Next? 139

Leaving the Wrong Attitudes Behind 141

Managing Yourself to Improve Yourself! 144

Notes 149

Sources 153

Appendix: Self-Assessment Forms 157