2009
Information Quality Management Capability Maturity ModelAuthors:

• Saša Baškarada
• …show all 1hide
  

ISBN: 978-3-8348-0985-8 (Print) 978-3-8348-9634-6  (Online)



Series: Ausgezeichnete Arbeiten zur Informationsqualität

Baskarada, Sasa

2010, 348 p.

ISBN 978-3-8348-9634-6

  Immediately available per PDF-download (no DRM, watermarked)

About this book
Today, it is essential for organisations to pay greater attention to data and information, which must be considered as a valuable strategic resource. However, many organisations are challenged by determining the right way to improve the level of data quality.

Saša Baškarada presents a capability maturity model for information quality management process assessment and improvement. The author employed six exploratory case studies and a four round Delphi study to gain a better understanding of the research problem and to build the preliminary model, which he then applied in seven international case studies for further enhancement and external validation. The model is a set of evaluation tools and methodologies, which are intended to assist with the identification of relevant problems and solutions. Thus, the Information Quality Management Capability Maturity Model (IQM-CMM) may provide organisations with a measure of their maturity in information quality management, along with recommendations for increasing the level of maturity.

Table of contents Total quality management - quality awards and frameworks - quality standards and best practices - data and information quality - justification for the qualitative interpretive research approach - criteria for judging the quality of qualitative interpretive research

• Authors & Editors
  

Dr. Saša Baškarada completed his doctoral thesis at the Strategic Information Management Laboratory at the University of South Australia.