Issue contents
State-of-the-art customer engagement

    The coming era of ‘on-demand’ marketing

Decision making and problem solving

    Making great decisions
    Early-stage research on decision-making styles
    Five routes to more innovative problem solving

Other highlights

    Big data: What’s your plan?
    Givers take all: The hidden dimension of corporate culture
    Facebook’s Sheryl Sandberg: ‘No one can have it all’
    Developing winning products for emerging markets
    Manufacturing’s new era: A conversation with Timken CEO James Griffith

Research, trends, and emerging thinking

    Understanding the diversity of Indonesia’s consumers
    Retail economics in the era of one-day delivery
    How big data is shaping US health care
    A new trend line for global banking