【作者(必填)】
Bernardes, E.S., and Hanna, M.D.
【文题(必填)】
A theoretical review of flexibility, agility and responsiveness in the operations management literature: Toward a conceptual definition of customer responsiveness. International Journal of Operations & Production Management 29(1), 30-53.
【年份(必填)】

(2009).

【全文链接或数据库名称(选填)】http://www.emeraldinsight.com/journals.htm?articleid=1766692&show=abstract