【作者(必填)】
Jin Baek Kim
【文题(必填)】Understanding the Repurchase Abandonment Process of Consumers in the Online Environment: Integrating Dissatisfaction and Distrust
【年份(必填)】Journal of Internet Commerce
Volume 12,
Issue 2, 2013
【全文链接或数据库名称(选填)】
http://www.tandfonline.com/doi/abs/10.1080/15332861.2013.817863