An Investigation of Justice in supply chain relationships and theirperformance impact (OM)
为数不多的基于约束因子模型(而非传统的乘数模型)研究供应链三个维度的公平交互式影响
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Justice is important in improving performance of supply chain relationships. However, the role of justicein improving performance in supply chain relationships is an under-investigated subject in the literature.In studying the joint impact of justice dimensions, the traditional assumption is that the three forms ofjustice interact with each other in a multiplicative manner. However, this assumption creates a man-agerial problem as discussed in this paper. We outline a different view of how the justice dimensionsinteract with one another utilizing the constraining factor model (CFM). We show that the CFM resolvessome of the problems arising from the choice of multiplicative interaction of justice measures on perfor-mance. Specifically, we demonstrate that an increase in procedural, distributive or interactional justiceresults in a significant and positive improvement in performance only if the specific justice dimensionis the constraining factor in the relationship. Overall, our analysis suggests that all three dimensions areimportant and a high level of one of the justice elements will not compensate for a low level of another,a view that is put forward by a number of past research studies in justice. We discuss the theoretical andmanagerial implications of our findings.