【作者(必填)】
Coussement K,Poel D V D
【文题(必填)】
Improving Customer Attrition Prediction by Integrating Emotions fromClient/CompanyInteraction Emails and Evaluating Multiple Classifiers
【年份(必填)】
2009,36(3).
【全文链接或数据库名称(选填)】

Expert Systems with Applications

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