目　录
前言
Chapter1 Interview面试
　Unit 1 Job-huntingontheInternet网上求职

　Unit 2 Reasons for Application 应聘原因
　Unit 3 UnderstandingabouttheNewJob对新工作的了解
　Unit 4 Work Experiences 工作经历
　Unit 5 Education教育
　Unit 6 Expected Salary 期望的待遇
　Unit 7 Signing an Agreement 签订合同
Chapter 2 Business in the Office办公室业务
　Unit 1 BusinessContacts (Communications) 商务往来 (沟通)
　　Topic 1 Making a Business Appointment生意约见
　　Topic 2 Ordering Products预订产品
　　Topic 3 Phone Sales电话推销
　　Topic 4 Complaint Phone投诉电话
　Unit 2 Business Calling Reservation电话商务预订
　　Topic 1 Reserving Hotel预订酒店
　　Topic 2 Booking Air Tickets预订机票
Chapter 3 Business Operations商务运作
　Unit 1 Business Entertainment 商务招待
　　Topic 1 Receiving Customers迎接客户
　　Topic2 RecommendationandGreetings引荐和问候
　　Topic 3 Entertaining Clients宴请客户
　　Topic 4 City Sightseeing城市观光
　Unit 2 Business Announcements 商务通告
　　Topic 1 Conference Arrangement安排会议
　　Topic 2 Reporting Work汇报工作
　Unit 3 Business Expansion 商务拓展
　　Topic 1 Business Consultancy商务咨询
　　Topic 2 Business Promotion业务推销
　　Topic 3 Function Introduction性能介绍
　　Topic 4 Client Investigation客户调查
　　Topic 5 After-sale Service售后服务
　Unit 4 Marketing 营销
　Unit 5 Business Negotiation 商务谈判
　　Topic 1 Bargaining讨价还价
　　Topic 2 Packaging包装
　　Topic 3 Shipment装运
　　Topic 4 Insurance保险
　　Topic 5 Agency代理
　　Topic 6 Contribution and Stock Right出资与股权
　　Topic 7 Intellectual Property知识产权
　　Topic 8 Publicity and Negotiation公关谈判
Chapter 4 Interpersonal Relationships in the Company职场人际关系
　Unit 1 BetweentheLeaders 上司之间
　　Topic 1 Propaganda and Research宣传和调研
　　Topic 2 Investment and Auditing投资和审计
　　Topic 3 Competition竞争
　Unit 2 Bossand Employees 上司和员工之间
　　Topic 1 Reward and Punishment奖励和惩罚
　　Topic 2 Giving a Raise or Promotion加薪和升职
　　Topic 3 Sacking and Resignation解雇和辞职
　　Topic 4 Asking for a Leave and Holiday Rotation请假和轮休
　Unit 3 Between the Employees员工之间
　　Topic 1 Chatting and Treating闲谈与请客
　　Topic 2 Encouragement and Giving a Hand鼓励和帮忙
　　Topic 3 Working Overtime and Covering for Someone加班和代班
　Unit 4 External Communications外部交流
Chapter 5 Etiquettes in Business职场礼仪
　Unit 1 Expressing Congratulations表达祝贺
　Unit 2 Invitation 邀请
　Unit 3 Lamentation and Condolence哀悼和慰问
　Unit 4 Expressing Apologies表达歉意
　Unit 5 Expressing Gratitude表达感谢
　Unit 6 Proposal and Advice建议与忠告