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Book Details

• Title: Disaster Recovery, Crisis Response, and Business Continuity
• Author: Jamie Watters
• Length: 316 pages
• Edition: 1
• Language: English
• Publisher: Apress
• Publication Date: 2013-12-19
• ISBN-10: 1430264063
• ISBN-13: 9781430264064
  

Editorial Reviews

You’re in charge of IT, facilities, or coreoperations for your organization when a hurricane or a fast-moving wildfirehits. What do you do?

Simple. You follow your businesscontinuity/disaster recovery plan. If you’ve prepared in advance, youroperation or your company can continue to conduct business while competitorsstumble and fall. Even if your building goes up in smoke, or the power is outfor ten days, or cyber warriors cripple your IT systems, you know you willsurvive.

But only if you have a plan. You don’t haveone? Then Disaster Recovery, Crisis Response, and Business Continuity: AManagement Desk Reference, which explains the principles of business continuityand disaster recovery in plain English, might be the most important book you’llread in years.

Business continuity is a necessity for allbusinesses as emerging regulations, best practices, and customer expectationsforce organizations to develop and put into place business continuity plans,resilience features, incident-management processes, and recovery strategies. Inlarger organizations, responsibility for business continuity falls tospecialist practitioners dedicated to continuity and the related disciplines ofcrisis management and IT service continuity. In smaller or less mature organizations,it can fall to almost anyone to prepare contingency plans, ensure that thecritical infrastructure and systems are protected, and give the organizationthe greatest chance to survive events that can–and do–bankrupt businesses.

A practical how-to guide, this bookexplains exactly what you need to do to set up and run a successful businesscontinuity program. Written by an experienced consultant with 25 years industryexperience in disaster recovery and business continuity, it contains tools andtechniques to make business continuity, crisis management, and IT servicecontinuity much easier. If you need to prepare plans and test and maintainthem, then this book is written for you. You will learn:

• How to complete a business impact assessment.
• How to write plans that are easy toimplement in a disaster.
• How to test so that you know your planswill work.
• How to make sure that your suppliers won’tfail you in a disaster.
• How to meet customer, audit, and regulatoryexpectations.
  

Disaster Recovery, Crisis Response, andBusiness Continuity: A Management Desk Reference will provide the tools,techniques, and templates that will make your life easier, give you peace ofmind, and turn you into a local hero when disaster strikes.

What you’ll learn

All the concepts comprising businesscontinuity, IT service continuity, data recovery, and crisis management

How to set up and run an end-to-endbusiness continuity program for your organization

How to write business continuity policiesand governance documents

How to test your business continuity plans,system DR, data center DR, and crisis management processes

How to avoid almost all the common trapsthat both beginners and experienced practitioners fall into

How to keep your IT system up and runningin the face of disaster

Who this book is for

Business continuity managers and analysts,emergency planners, disaster recovery managers, service continuity managers andanalysts, IT project and operations managers, IT availability managers,auditors, facilities managers, heads of IT, risk analysts and managers, sitemanagers, office managers, governance professionals, and C-level managers.

Table of Contents

• Part One: Introduction to BusinessContinuity and Disaster Recovery
• Chapter 1. An Overview of BusinessContinuity Management (BCM)
• Chapter 2. Essentials of BCM
• Part Two: Plan for Business Continuity andDisaster Recovery
• Chapter 3. Get Started on Your Plan: FirstThings First
• Chapter 4. Prepare the Plan
• Chapter 5. Write a IT Disaster RecoveryPlan
• Chapter 6. Write a Business ProcessRecovery Plan
• Chapter 7. Manage Supply Chain Continuity
• Chapter 8. Select and Manage ContinuitySuppliers
• Chapter 9. Educate the Workforce
• Chapter 10. Provide Governance andReporting
• Part Three: Test and Maintain YourContinuity and Recovery Plans
• Chapter 11. Testing Principles
• Chapter 12. IT Testing
• Chapter 13. Business Testing
• Chapter 14. Crisis Exercises
• Chapter 15. Maintain Your Plans, Solutions,and Skills
• Part Four: Execute the Plan
• Chapter 16. Manage a Disaster
• Chapter 17. Return to Normal Operations
• Part Five: Appendices
• Appendix A – Criticality Levels
• Appendix B – Roles and ResponsibilityMatrix (RACI)
• Appendix C – Suggested BCM Timetable
• Appendix D – Useful Resources and Contacts
• Appendix E – Continuity AssessmentQuestionnaire
• Appendix F – Crisis Management Team Rolesand Responsibilities
• Appendix G – Call Cascade
• Appendix H – Basic BCP Template
• Appendix I – Business Impact AnalysisQuestionnaire
• Appendix J – Business Continuity ManagementStandards
• Appendix K – Severity Levels
• Appendix L – Mapping Severity Levels toCriticalities
  

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