Essentials of Banking (Essentials Series)
By Deborah K. Dilley
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Publisher:   Wiley
Number Of Pages:   274
Publication Date:   2008-04-25
ISBN-10 / ASIN:   0470170883
ISBN-13 / EAN:   9780470170885
Binding:   Paperback
Contents
Preface xiii
1 Banking 101: Understanding the Basics 1
2 Deposit Insurance and the Regulatory Environment:
How Does It All Work? 27
3 Understanding Banking Deposit Accounts, Interest
Rates, and Limitations 43
4 Regulatory Compliance: The Essentials 63
5 The Business of Banking and the Bank Secrecy Act 97
6 The Banker: Knowledge, Skills, and Attitude 119
7 The Ethical Banker: An Introduction to Ethics 151
8 Managing Others: What Every Banker Needs to Know 171
9 The Market: It’s Bigger than You Think 205
10 Customer Service: The Key Ingredient 243
11 Context and Content: Putting It All Together 265
Index 269

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