Contents
List of figures vii
List of tables ix
Foreword xiii
Preface xv
Chapter 1 Overview 1
1.1 Introduction 1
1.2 What is a project? 2
1.3 What is project management? 2
1.4 The project life cycle 3
Chapter 2 Project initiation 16
2.1 Introduction 16
2.2 Develop a business case 17
2.3 Undertake a feasibility study 25
2.4 Establish the terms of reference 31
2.5 Appoint the project team 44
2.6 Set up the project office 49
2.7 Perform a phase review 53
Chapter 3 Project planning 56
3.1 Introduction 56
3.2 Create a project plan 57
3.3 Create a resource plan 64
3.4 Create a financial plan 68
3.5 Create a quality plan 74
3.6 Create a risk plan 78
3.7 Create an acceptance plan 84
3.8 Create a communications plan 87
3.9 Create a procurement plan 90
3.10 Contract the suppliers 95
3.11 Perform a phase review 129
Chapter 4 Project execution 132
4.1 Introduction 132
4.2 Build deliverables 133
4.3 Monitor and control 134
4.4 Perform time management 134
4.5 Perform cost management 141
4.6 Perform quality management 145
4.7 Perform change management 152
4.8 Perform risk management 159
4.9 Perform issue management 165
4.10 Perform procurement management 173
4.11 Perform acceptance management 178
4.12 Perform communications management 186
4.13 Perform a phase review 194
Chapter 5 Project closure 196
5.1 Introduction 196
5.2 Perform project closure 197
5.3 Review project completion 202
Chapter 6 Epilogue 217
Appendix: Project life cycle activity model and documents list 220
Glossary 224
Index 229