[size=13.63636302948px]A structured, data-driven approach to understanding core operations management concepts
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[size=13.63636302948px]Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.
[size=13.63636302948px]The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.
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