Business Analysis
3rd editionDebra Paul (editor), James Cadle (editor), Donald Yeates (editor), James Cadle (author), Malcolm Eva (author), Keith Hindle (author), Debra Paul (author), Craig Rollason (author), Paul Turner (author), Donald Yeates (author)


Business analysts must respond to the challenges of today's highly competitiveglobal economy by developing practical, creative and financially soundsolutions that will address business problems and grasp new opportunities. Thisexcellent guide sets out the essential toolkit required. It is also ideal forstudents wanting to gain university and industry qualifications in businessanalysis and information systems, and is particularly beneficial for thosestudying for the BCS Professional Certificate in Business Analysis. Importantadditions in the third edition include expanded discussions regarding gapanalysis and benefits management, the impact of Agile software development andan introduction to business architecture.

Preface

1. WHAT ISBUSINESS ANALYSIS?

2. THECOMPETENCIES OF A BUSINESS ANALYST

3. STRATEGYANALYSIS

4. THEBUSINESS ANALYSIS PROCESS MODEL

5.INVESTIGATION TECHNIQUES

6.STAKEHOLDER ANALYSIS AND MANAGEMENT

7.MODELLING BUSINESS PROCESSES

8. DEFININGTHE SOLUTION

9. MAKING ABUSINESS AND FINANCIAL CASE

10.ESTABLISHING THE REQUIREMENTS

11.DOCUMENTING AND MANAGING REQUIREMENTS

12.MODELLING REQUIREMENTS

13.DELIVERING THE REQUIREMENTS

14.DELIVERING THE BUSINESS SOLUTION