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Volume 13 - Mistreatment in Organizations
ISBN: 978-1-78560-117-0
eISBN: 978-1-78560-116-3
Edited by: Pamela L. Perrewé, Jonathon R. B. Halbesleben, Christopher C. Rosen
Published: 2015
Workplace Incivility and its Implications for Well-Being
Michael P. Leiter , Emily Peck , Stephanie Gumuchian (pp. 107 - 135)

btw,楼主下次找书的章节写书名比较便于查找，比如楼主如果写 Mistreatment in Organizations 107~135
by Perrewé, Pamela L; Halbesleben, Jonathon R. B; Rosen, Christopher C 2015 多半早就有大神找到了