The concepts and ideas presented in this book provide a basis for an appraisal of contrasting perspectives on the structure, operation and management of organisations, and interactions among people who work in them. It is hoped that this will encourage a greater level of awareness and sensitivity to organisational factors and management processes influencing the behaviour and performance of people at work. The underlying theme of the book is the need for organisational effectiveness based on an understanding of organisational behaviour, the people resource, and the role of management as an integrating activity. Adopting a managerial perspective provides a clear focus of attention and helps to overcome any perceived distinction between organisational behaviour and organisational analysis.