【作者(必填)】Su Jung Kima, , ,
Rebecca Jen-Hui Wangb, ,
Ewa Maslowskac, ,
Edward C. Malthousec, d,


【文题(必填)】“Understanding a fury in your words”: The effects of posting and viewing electronic negative word-of-mouth on purchase behaviors

【年份(必填)】2015

【全文链接或数据库名称(选填)】http://www.sciencedirect.com/sci ... i/S0747563215300935