Advanced Topics in Applied Operations Management

Edited by Yair Holtzman, ISBN 978-953-51-0345-5, 210 pages, Publisher: InTech, Chapters published March 16, 2012 under CC BY 3.0 license
DOI: 10.5772/1848
Edited Volume

The chapters in Advanced Topics in Applied Operations Management creatively demonstrate a valuable connection among operations strategy, operations management, operations research, and various departments, systems, and practices throughout an organization. The authors show how mathematical tools and process improvements can be applied effectively in unique measures to other functions. The book provides examples that illustrate the challenges confronting firms competing in today's demanding environment bridging the gap between theory and practice by analyzing real situations.

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• Chapter 1  Lean Six Sigma in the Service Industryby Alessandro Laureani
• Chapter 2  Economic Impact of the Adoption of Enterprise Resource Planning Systems: A Theoretical Frameworkby Wai-Ching Poon, Jayantha Rajapakse and Eu-Gene Siew
• Chapter 3  Utilizing Innovation and Strategic Research and Development to Catalyze Efficient and Effective New Product Developmentby Yair Holtzman
• Chapter 4  A Value Structured Approach to Conflicts in Environmental Managementby Fred Wenstøp
• Chapter 5  Game Theoretic Analysis of Standby Systemsby Kjell Hausken
• Chapter 6  Harnessing Efficiency and Building Effectiveness in the Tax Departmentby Yair Holtzman and Laura Wells
• Chapter 7  Some Remarks About Negative Efficiencies in DEA Modelsby Eliane Gonçalves Gomes, João Carlos C. B. Soares de Mello, Lidia Angulo Meza, Juliana Quintanilha da Silveira, Luiz Biondi Neto and Urbano Gomes Pinto de Abreu
• Chapter 8  Quality of Life Modelling on the Basis of Qualitative and Quantitative Databy Jiří Křupka, Miloslava Kašparová, Jan Mandys and Pavel Jirava
• Chapter 9  A Ranking for the Vancouver 2010 Winter Olympic Games Based on a Hyerarchcical Copeland Methodby João Carlos Correia Baptista Soares de Mello and Nissia Carvalho Rosa Bergiante
• Chapter 10  Benchmarking Distance Learning Centers with a Multiobjective Data Envelopment Analysis Modelby Lidia Angulo Meza, João Carlos Correia Baptista Soares de Mello and Silvio Figueiredo Gomes Junio