Jeannette Woodward
John Wiley & Sons, Inc.

Contents
1 Getting Started with Technology 1
2 Technology Planning for the Small Organization 29
3 Technology Planning for Midsized and Larger Organizations 53
4 Computer Applications for Nonprofit Organizations 85
5 Obtaining Technical Support 117
6 Hiring Technical Staff 147
7 Training Volunteers and Staff 177
8 Supervising Technical Volunteers and Staff 203
9 Safeguarding Essential Information 237
Index