]Customer loyalty: toward an integrated conceptual framework

 By: Dick, Alan S.; Basu, Kunal. Journal of the Academy of Marketing Science, Spring94, Vol. 22 Issue 2, p99-113, 15p, 4 diagrams; (AN 9412210252)

请那位大大帮忙给我下载一下这篇journal,十分感谢. 定将+分答谢.

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