【作者(必填)】J Li，Z Fang，Y Han，Y Wang

【文题(必填)】Evaluating customer values by word-of-mouth: An empirical study of a telecommunication network

【年份(必填)】2015

【全文链接或数据库名称(选填)】ResearchGate
http://www.intlpress.com/site/pub/pages/journals/items/sii/content/vols/0008/0003/a008/