The Etiquette Edge: Modern Manners for Business Success
by Beverly Langford (Author)
Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior...you won't get far.
The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret--and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including how to:
- Be smart about how--and when--you use your smartphone
- Handle difficult conversations with tact and finesse
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