The Respectful Leader: Seven Ways to Influence Without Intimidation

Gregg Ward with Walter G. Meyer



Boost morale and productivity by leading with respect

The Respectful Leader presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. Author Gregg Ward draws on 25 years of leadership consulting, coaching and training experience to reveal the secret to great results: respect. In this true-to-life business fable, he shares the story of Des Hogan, a CEO who discovers that disrespectful behavior on the part of his leadership team is eating away at his company's morale, productivity, and profits. At a loss for a solution, he meets Grace—a straight-shooting, self-described "little old lady" in the maintenance department. With her no-nonsense advice, he sets out to revamp the culture and turn his company around; but first, he has to turn inward and realize that his own behavior sets the tone for the company at every level. This enlightening, engaging and honest story will help you recognize and analyze your own behaviors and interactions, and show you how to create a winning culture based on leading with respect.

Intimidation, micro-management and insecurity do not drive top-level performance. True success is built on free-flowing, trusted, and open collaboration between departments, levels, and specialties. This book shows you how to build respect among the ranks—from the top down.

• Learn the key respectful leadership behaviors that significantly impact morale
• Learn how to adjust your own, and others', attitudes to boost productivity, teamwork, and profits
• Benefit personally and professionally by leading from a place of mutual respect and consideration

People perform best when they feel valued and valuable. And, when they are respected for their experience, talents and skills, they'll become personally invested in outcomes—both short- and long-term—and consistently go the extra mile. Respectful leadership ignites passion, innovation, creativity, and efficiency, while control-based leadership and intimidation breeds complacency and mediocrity. Which environment would better serve your company? The Respectful Leader shows you how to achieve sustainable success with a simple behavioral paradigm shift.

Table of Contents

Introduction

Chapter One Settling In

Chapter Two Meeting the Team

Chapter Three Buying Time

Chapter Four Feeling The Heat

Chapter Five Commanding and Controlling

Chapters Six Seeing Respect in Action

Chapter Seven Trying a Different Strategy

Chapter Eight Causing Alarm

Chapter Nine Apologizing

Chapter Ten Turning It Around at Home

Chapter Eleven Turning It Around at Work

Chapter Twelve Grace’s Gift

Chapter 13 Summary and Overview

Chapter 14 Concepts, Tools, and Techniques

Brief Questions & Answers About Respectful Leadership

The Seven RespectfulDos Explained

The Five RespectfulDon’ts

Chapter 15 A Deeper Dive into Respect & Disrespect

The Two Types of Respect/Disrespect

Respect & Trust Go Hand in Hand

Chapter 16 Final Thoughts

Acknowledgements

About the Authors

Additional Resources



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